Shipping and Return Policy
Our Shipping Policy is as easy as it gets:
Free Local Delivery for Orders $19+ (within Aurora,ON +10km).
Free Canada-Wide Delivery for Orders $49+ within Canada.
All Items are on Stock in Aurora, ON and will be delivered within 1-2 Business Days.
If you're not happy with the product, you can return it within 30-days no questions asked. Just send the items you do not want back to:
goplants.ca - by Gabby's Plant Rescue
15263 Yonge St (Unit 3)
Aurora, ON L4G 1N5
Important: Please add a copy of your Order Confirmation
We do not accept Returns of Live-Product (Houseplants). Please reach out to us if you encounter an issue with your Plant. We will help you!
Please be advised that you are responsible for shipping costs involved and Yes, you can drop your returns off in person. A full Refund to the Original Method of Payment will be issued as long the item arrives:
- in its original condition
- not opened
- not damaged
If one or more conditions are not met, we have the right to refund a fraction of the value, issue store-credit or a combination of both. Delivery Fees or Shipping Costs will not get refunded.